Lotta Rafstedt
Solution Manager
Absalon International AB- Phone Direct:
- +46 (0) 40 660 73 95
Absalon Support is improving
We are constantly working to improve our support service.
Within shortly we will have a new phone number directly to the Support.
This number will be open for calls weekdays 09.00-17.00 CET, which is our normal support hours. We will keep you informed when this new service is available. If the line is busy you will be able to hold the line to wait for your turn.
However you will still be able to send an email to our support mail as usual if you prefer. To avoid delay when we start working with a support case we will need you to inform us the following:
- Your name
- Contact person – if another than you
- Describe the error and the procedures which revealed the error. Describe the expected result and the received result
- Print screens of registered input and/or error message
- Priority level
There are 4 priority levels in our system:
- Level A – Crash
- Level B – High
- Level C – Medium
- Level D - Low
Remember that we are here to help you to be as efficient as possible in your daily work with Microsoft CRM and Absalon CRM!
