Introduction Absalon CRM 2011 - Sales

Length: 1h 30min

Price: No charge, condition is that attending company has designated Absalon International as POR – Partner of Record – latest the day before the course starts.

Place: online via GoTo Meeting, Invitation will be sent out by email the day before the course starts, if above condition is fulfilled.

We will show you how to work with customers, sales calls and opportunities in Absalon CRM 2011.

Goal

The goal is to obtain basic information about how to work with Sales in Absalon CRM.

Target group

The training is for you who would like to get basic information about how to work with Sales work in Absalon CRM.

Previous knowledge

You should have worked with Microsoft CRM earlier or attended another training, e.g. ”Introduction Microsoft Dynamics CRM 2011”. General knowledge in Microsoft Windows and understanding of Customer Relationship Management is also needed.

Next step

Introduction to Microsoft Dynamics CRM 2011 – 2 days training including configurations. If your interest also lies within project work, the next step could be ”Introduction to Project in Absalon CRM”.

Content

Introduction what is Absalon CRM (compared with MS CRM).
Handle customers, e.g. segmentation.
Plan sales call.
Execute and report sales calls.
Work with opportunities, sales processes and forecasts.