Challenges vs. Solutions and Benefits with Absalon CRM
Challenges |
Solution by Absalon |
Benefits |
| Unable/Hard to identify Key Market Segments |
Improved market segmentation models. Market-oriented meta-data on all key activities such as Opportunities, Projects etc |
|
| Hard to manage Customer/ Events for Key Decision Makers |
Easy to target Key Decision Makers. Ability to Manage Events, Attendances and Expenses |
|
| Hard to establish “Best Practice” Sales Processes |
Ability to create multiple sales process depending on offering and target segments |
|
| A lot of time is spent logging Sales Calls |
Several tasks has been automated. Direct links to relevant market materials |
|
| The only value of Sales Calls is the Activity Level |
Meta-data driven input gives insight of specific customer needs, offerings promoted with exact outcome. Visualized in dashboards. |
|
| Hard to match relevant resources/ competencies to the right Assignments/ Projects |
Manage Resources with availability and competencies to projects. Manage recruitment of new employees and Performance Reviews |
|
| Hard to establish “Best Practice” Project Processes |
Ability to create multiple project processes depending on project types with specific project activities, project logs etc |
|
| Managing Time Reports and Expenses is time consuming |
Create Project and Project Activity-related Time Reports as well as Expenses within the tool and easily converted into an order. |
|
| Manage Maintenance Agreements and SLA:s is time consuming and low on quality |
Flexibe Case management processes and full management of Installations/ Implementations. |
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